Accounting Assistant

Overview:

Wage:

$18.50/hour

Benefits:

• 100% employer-paid medical, dental and vision for employees
• Annual review with raise option
• 22 days Paid Time Off accrued annually, and 4 holidays
  • After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company—not accrued, not capped, take time off when you want
  • The 4 holidays are: New Year’s Day, Fourth of July, Thanksgiving, and Christmas Day
• Paid Maternity and Paternity Leave
• 4% company matching 401(k) with no vesting period
• Quarterly allowance
  • Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
• Open concept office with friendly coworkers
• Creative environment where you can make a difference
• No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it
• Trail Mix Bar --- oh yeah

Responsibilities:

• Collaborate with a dynamic team to ensure smooth and efficient operations.
• Audit and maintain accurate client accounts with a keen eye for detail.
• Process customer payments in a timely and accurate manner.
• Manage service and order cancellation requests promptly.
• Investigate and respond to credit card inquiries, providing clear and helpful solutions.
• Handle NSF (Non-Sufficient Funds) check returns with precision.
• Respond to customer emails and phone inquiries regarding payment issues.
• Provide comprehensive support across accounting functions, including preparing invoices and managing sensitive financial documents.

Requirements:

• At least one year of experience in customer account management, billing, or back-office cash handling (additional experience is a plus).
• Proficiency with spreadsheets (Quick Books, Excel, Google Sheets, etc.)
• Strong sense of integrity and the ability to handle confidential information responsibly.
• Excellent attention to detail with outstanding written communication skills.
• Strong organizational and time management abilities.
• Ability to manage multiple tasks simultaneously while ensuring deadlines are met.
• A proactive attitude, with the ability to adapt to new systems and procedural changes as needed.