Business Unit Manager - Montana

Overview:

Wage:

$125,000 - $150,000/year DOE

Benefits:

• 100% employer-paid medical, dental and vision for employees
• Annual review with raise option
• 22 days Paid Time Off accrued annually, and 4 holidays
  • After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company—not accrued, not capped, take time off when you want
  • The 4 holidays are: New Year’s Day, Fourth of July, Thanksgiving, and Christmas Day
• Paid Maternity and Paternity Leave
• 4% company matching 401(k) with no vesting period
• Quarterly "Work Wherever" allowance
  • Use to make your remote work wherever set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
• Open concept office with friendly coworkers
• Creative environment where you can make a difference
• No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it
• Trail Mix Bar --- oh yeah

Responsibilities:

• Develop and execute comprehensive strategies for the Montana group, leveraging innovation and market insights to drive success.
• Take complete ownership of the division's P&L and strategy, including pricing, marketing, staffing, operational needs, and performance, ensuring alignment with company goals and values.
• Oversee all aspects of operations, including state filings, vehicle titling and renewals, to ensure efficiency, compliance, and excellence.
• Implement robust processes and continuous improvement initiatives to enhance operational effectiveness and drive results.
• Lead the client experience and customer service efforts, prioritizing responsiveness, reliability, and excellence in service delivery.
• Take personal accountability for ensuring exceptional client satisfaction and loyalty.
• Build strategic partnerships with state authorities and key stakeholders to facilitate operations and regulatory compliance.
• Champion the division's interests and establish a strong corporate presence within the state and industry.
• Identify opportunities for expanding the vehicle titling product line and enhancing features to meet market demands.
• Collaborate closely with the product development team to innovate and bring new offerings to market successfully.
• Set clear expectations, provide guidance, and empower team members to excel in their roles.
• Work in a local office as needed, with periodic visits/travel as needed.

Requirements:

• 5+ years of progressive leadership experience, with a track record of driving success in new divisions or initiatives.
• Preferred: 2+ years of experience in a field involving Vehicle Titling, Licensing, or Insurance, Registered Agent Services, Business Formation Services, Business Law, or a related field.
• Experience leading and growing a business or division with revenue over $20 million annually.
• Experience leading teams of over 75 people with the ability to set clear expectations, provide guidance, and motivate cross-functional team leaders.
• Prior P&L/budget and reporting accountability with the ability to build and monitor metrics and projections and use data-driven insights to inform and optimize strategies.
• Strong computer skills and ability to troubleshoot issues with exposure to website and software development.
• Adaptable and willing to flex with changes, promote positive change management, and help drive company initiatives.
• Exceptional strategic thinking, problem-solving, and decision-making skills.
• A high threshold for navigating ambiguity with minimal direct supervision.
• Excellent communication, negotiation, and relationship-building skills.